Discover President Park Hotel FAQs in Aci Trezza

General information

What time are check-in and check-out?

Check-in is from 3:00 PM, while check-out is by 11:00 AM.

What are the reception hours?

Available 24/7.

What languages are spoken at the reception?

Italian, English, German and French.

Where is the property and how can I/we reach it?

President Park Hotel is located at 49 Via Vampolieri, in Aci Castello, in the hamlet of Aci Trezza, near Catania. It is easy to reach by car and offers free parking with no reservation required. Catania airport and port are the main points of reference; upon request, a transfer service can be arranged to and from the hotel.

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Is parking available at the property?

Yes, the hotel offers free on-site parking for guests.

Is the property equipped with an elevator?

Yes.

What accessibility features does the property have?

Rooms are accessible by elevator.

Is Wi-Fi available at the property?

Yes.

Are pets welcome?

Pets are welcome upon request, with a supplement of €10 per day.

Do you provide luggage storage service?

Yes.

What amenities are the rooms equipped with?

En suite bathroom with shower, hairdryer, air conditioning, minibar, sat TV, writing desk and Wi-Fi. Some rooms also feature a sea-view balcony.

Is a city tax required?

Yes, a city tax of €2,50 per day, per person applies.

What credit cards are accepted?

Visa, Mastercard, Amex.

Check-in/Check-out

How does check-in work at the property?

In person at reception.

Is early check-in possible?

No.

Is late check-out possible?

Yes, upon request and for an additional fee.

What are the reception hours?

Available 24/7.

Property & Services

Is there a transfer service to/from the property?

Yes, a shuttle service is available.

Are children allowed at the property?

Yes.

Rooms

Are baby cribs and cots available?

Yes.

Are rooms accessible?

Yes.

Breakfast

Is breakfast included?

Yes.

What time is breakfast served?

From 7:00 to 10:00 AM.

Where is breakfast served?

In the dining room.

What type of breakfast is served?

A continental breakfast is served.

Are gluten-free, vegetarian or vegan options available?

Yes.

Restaurant & Bars

Is there a restaurant at the property?

Yes.

Are gluten-free, vegetarian or vegan options available?

Yes.

Is there a bar at the property?

Yes.

Is there a pool at the property?

Yes.

What are the pool hours?

From 11:00 AM to 7:00 PM.

Do you provide pool towels?

Yes.

Is a gym available at the property?

Yes.

What are the gym opening hours?

From 5:00 PM to 10:00 PM.

Activities, Experiences & Events

Is a concierge service available?

Yes.

Do you arrange tours and excursions in the surrounding area?

Yes.

Is it possible to arrange weddings or private events?

Yes.

Payments and Cancellations

What is your cancellation policy?

Free cancellation is available up to 7 days before arrival. After this deadline, a non-refundable penalty of 50% applies. In case of no-show, the penalty is equal to 100% of the room rate.